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Major Security Bug In Aptean’s Customer Response System Puts User Data At Risk

timewarner A bug discovered by security researchers Eric Taylor and Blake Welsh can change a standard customer feedback system called Aptean SupportSoft into a method for hackers to grab passwords, credit card information, and usernames. Taylor and Welsh have also been able to inject code into chat sessions that makes small windows appear when a customer service chat session is initiated. The exploit… Read More

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